FB: The company, its priorities are the expenditure control and duty of carethe duty of safety it has towards its employees. She has a single obsession, which is that the traveler books through her tools, travel agency, SBT… This allows travel managers to control their expenses and ensure their duty of assistance and relief.
The hotel is the closest drop-off point for the employee, it is a central point for companies in order to “map” their employee, in the event of an earthquake or an attack.
To encourage travelers to use its tools, the company must make it clear that there will be no upfront costs. It is incentive and not coercive. All the complicated rules for getting around due to covid also push employees to leave it to the travel agency to manage their travel.
They are also reworking their travel policy to try to adapt it to the covid situation, prioritizing hotels that have health and eco-responsible labels.
They must also rework it to cope with the rise in hotel prices linked to the rise in raw materials and wages.
Buyers must be able to reconcile environmental impacts, buyer safety and price increases. That’s why they’re reworking their travel policy.
We bring them solutions to offer them hotels that yield a little less. Thanks to our various contracts, we are always better bidders than a Booking or an Expedia. We are able to offer the best price at the moment T, the best-buy.
latest trend, CSR. By definition, business travel is extremely impactful. We are beginning to see in private calls for tenders 50%, elements dedicated to the carbon impact.
There is a real concern of the “travel” purchasing departments on this type of theme.
At our stage, as a market place, we are going to collect hotel information and distribute it in a homogeneous way in order to make it readable for travel managers and business travellers.
This is the first step. Beyond the charters, Accor, for example, audits each of its hotels to know the carbon impact concretely, it’s a titanic job. The chain also wants to measure its “social” impact, for example responsible purchasing.
As soon as the hoteliers have this data, we will be able to redistribute it on our platform.
The ultimate value for companies is to have full knowledge of the carbon impact of travel, air, land, hotel… For the moment, establishments only have to offer either labels , or membership of charters. They need clear and reliable data.
Economic activity is picking up very strongly and there is real competition to recruit talent. Travel policy is one of the holdouts, that wasn’t true in 2019.
Another trend is co-working, we asked ourselves about this: I have a colleague who is going to Barcelona for a week, are you able to offer “third places” so that they can land as they are used to, in outside hotels. We need to aggregate solutions of co-working.
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Gekko (HCorpo): “The business traveler is looking for flexibility and security”