They climbed to victory

True hospitality enthusiasts were rewarded yesterday for their passion, their commitment and their ability to deliver on their commitments during the Hospitality Awards competition. This year, for the first time, the students worked on complex issues submitted to them by hoteliers. 5 teams won the first Young Talent Awards. Here are the winners and finalists, congratulations to them and see you next year for a new competition.

22nd Hospitality Awards

The ceremony was presided over by simon vincent CEO Executive Vice President and President of Europe Middle East and Africa, hilton “Hospitality should be a force for good in the world, thought our founder Conrad Hilton. […] I am convinced that we still have a lot to do.”

David KellySenior Vice President, Continental Europe, hiltonadded, “I think everyone showed tremendous courage.”

Vanguelis Panayotis CEO Hospitality ON highlighted the great challenges faced by all hospitality lovers who participated in this full day celebration of hospitality and its resilience organized by Hospitality ON. Hospitality ON will show its support to all people suffering from conflict by creating the #hospitalityforpeace to highlight the initiatives because the sector also cares about the employees and the people living near the establishments.

Best Action in Social Responsibility Local

EVERY CHILD MATTERS – a social responsibility initiative for Ukrainian children fleeing war, led by Radisson Hotel Group. This award was presented by Carlos Díez de la Lastra, CEO Les Roches.

The other two finalists were Kids Go Green by LUX Le Morne and Creating shared value in the community in Madagascar by Radisson Blu Antananarivo Waterfront.

Best Action in Social Responsibility lobal

An award won by NH Hotel Group with their program Hotel with a Heart. A device which aims to provide accommodation for sick children who have to travel for treatment.

The finalists were Embrace Program by Accor and Battre le Compt’Coeur by Honotel. Three strong initiatives that show the impact of solidarity on communities.

Best Sustainable Action Local

Won by Geneva Marriott Hotel with the “Glocal” Hospitality Experience, think global, act local. A trophy presented to Frank Theis, Chief Customer Officer at Diversey.

Finalists were LUX* South Ari Atoll with #CleanTheIsland #CleanTheReef Campaign and On-site compost machine by Radisson Blu Scandinavia, Gothenburg.

Best Sustainable Action Overall

Won by the project Creation of new lines of sustainable equipment for our hotel. Through extensive research and innovation, Accor has created a new range of eco-friendly wet and dry comfort products made from more environmentally friendly materials.

The other two finalist initiatives were The prime sustainable destination in the Mediterranean by Costa Navarino and The best experience, a sustainable experience by Meliá Hotels International.

Grand Prize

Created by a pioneer in 1967, the Pierre&Vacances – Center Parcs group is one of the jewels of the French tourism industry, now also present in Europe. Weakened by the Covid 19 crisis, the group has begun its transition under the leadership of Franck Gervais, CEO since January 2021.

He led a radical transformation to restore the group’s profitability and strengthen its position as the European leader in local tourism. New investors, priority to CSR, development of unforgettable experiences, 54 years later, in 2021, the Reinvention plan is launched, laying solid foundations for the next 50 years.

Best F&B&E concept Local

François Van Aal, president of Champagne Lanson, awarded the prize to Akira Back Prince de Galles A Luxury Collection Hotel. They have shaken up the gastronomic codes of luxury hotels, collaborating with a world-renowned chef with an unconventional personality, background and cuisine.

The winner was chosen by public vote from two other finalists, Bürgenstock Hotels & Resort with An Innovative F&B&E Experiences above the clouds and Raffles Bali Dining Destinations by Accor.

Best F&B&E concept Overall

The best overall F&B&E concept was awarded by public vote to YoYo Restaurant by La Compagnie des Alpes. Yoonly & Friends in Risoul, is the first concept of “Apart-Hostel” in the Alps, with a concept of CATERING/RELAXATION (eatertainement) which attracts people from all over the resort.

It was competing with Eatco and Qmin for IHCL’s foray into food delivery.

best wellness program

Bürgenstock Hotels & Resort Lake Lucerne won the public vote. The Bürgenstock Hotels & Resort Lake Lucerne offers wellness, fitness and even medical wellness to all of its guests through dedicated, world-leading facilities and activities. A trophy presented by Jean-Michel Henriot, Vice Chief Executive Officer at Adova Group.

The other two finalist initiatives were Longevity Packs and VIVID by Verita Health from Minor Hotel Group.

Best Media Campaign

The public voted for Pierre & Vacances – Center Parcs for their media campaign The Ignorant. The Les Ignorants campaign has achieved its objectives of re-founding the brand, evolving consideration and commercial impact. A prize awarded by Claire Moreuil Hospitality Deputy Director at FRANCE 24.

The other two finalist initiatives were She Remains The Taj by IHCL and Always the same comfort, never the same style by ibis Styles.

Best Loyalty Program

Best Loyalty Program is awarded to Accor for 360 ALL Experience Brands have passions, ALL makes it a greater shopping experience for members. An award presented by Sandra Litas of The New York Times after a public vote.

The other two finalists were loyalty programs Hilton Honors and IHG One Rewards.

Best marketing operations

Congratulations to Accor for the Mercure Hotels Top Chef SA initiative, an initiative chosen by the public. Mercure chose Top Chef to promote its locally inspired positioning, the excellence of its chefs and is developing a 360° campaign aimed at a wide audience. A prize awarded by Malena GUFFLET Booking.com.

The other two candidates are Arca Brand Collaboration 2022 and Accor (ALL) – Play Limitless.

Best hospitality concept

The public voted for Grand Magic Hotel: A unique immersive experience for guests near Disneyland Paris that invites them to dive into a fascinating world between reality and imagination. A prize awarded by Olivier Durix, general manager of client solutions at Bouygues Immobilier.

The other finalists were Where it ALL started by Accor and Domes Resorts & Reserves.

Best Talent Acquisition Program

The award was won by NH Hotel Group for the NH Hiring Toolkit. NH Hotel Group designed a program to meet the needs of managers to strengthen their recruitment strategies in a busy environment where they could not attend traditional training. A prize awarded by Dove Sebban, general manager of Vatel International Hotel Business School & Tourism management.

The other two finalists were “Jobs au Talent” from Accor and Work Your Way: winning hearts and minds from Accor Pacific.

Better approach to talent management and employee engagement

Prize awarded to Accor School for Change Accor has set up a training program to raise awareness and educate employees on the challenges of global warming: “Accor School for Change”. A trophy presented by Xavier Colonna President of Colonna Group.

The other finalists were Boost your skills development program from Louvre Hotels Group and Radisson Academy from Radisson Hotel Group.

Iconic Employee

Stephanie Rambaud is a hospitality enthusiast with over 25 years of experience in the sector. She worked for Hilton for 15 years in the corporate office, progressing from a sales position to Regional Director of Sales Operations for Western and Southern Europe.

She did not hesitate to follow Hilton’s 9-month training program for General Managers in order to be able to take the helm of the Waldorf Astoria Versailles – Trianon Palace. A perfect example of what the hospitality sector can allow anyone to accomplish if they are passionate about this sector. She also shares her experience and love of human contact by coaching other Hilton employees, with a focus on empowering women.

The prize was awarded by Christophe Barraud PhD, chief economist and strategist at Market Securities, president of the jury.

Best Team Achievement was awarded to B&B HOTELS for the first CSR certification adapted to the hotel sector. A prize awarded by Marianne Le Clere Papalexis, ZOLOTAS House of Jewelry.

1er Young Talent Awards

After months of waiting and hard work, the winners of the inaugural Young Talent Awards, the first and only competition to reward students in the hospitality industry, have been revealed.

Congratulations to the team Pic’Ology who won the first challenge launched by Accor on the importance of involving its customers in the sustainable transition of the hospitality sector. This first prize was awarded by Nicolas Saint-Marc, Vice President Talent & Culture Operations France, Accor and Antoine Dubois, Senior Vice President Marketing & Guest Experience Southern Europe, Accor.

Special praise also goes to the finalist teams The Game Changers and Together Heroes, who took on this challenge with brilliant ideas.

The team of Horizon Eaters won the challenge Disneyland Paris which focused on the levers of attractiveness of the sector while maintaining quality service to customers. This prize was awarded by Xavier Louyot, Franchise Director of Disneyland Paris.

The finalist teams were Bellamy-Mouton-Moley, MIH and PROFs who also provided innovative and effective solutions.

The team NHL Stenden’s Workday Warrior won the challenge from hilton on the diversity of roles available in the hospitality industry that reflects the diversity of customers. The award was presented by Laetitia Barchewitz, Cluster Director of Business Development, Hilton.
Special praise also goes to the Talenton and The Fresh Hoteliers finalist teams who worked hard to come up with creative solutions.

Congratulations to the team IMHI 4 IGF who won the challenge launched by IHG Hotels & Resorts, which involved creating a recruitment campaign aligned with the group’s Journey to Tomorrow action plan. The award was presented by Eric Viale, Vice President and General Manager – Southern Europe, CIS and Georgia, IHG Hotels & Resorts.

We also congratulate the finalist teams ERA ALIZE and Madinina Power who took up this challenge with flying colors.

The team IMHInence won the challenge from Radisson Hotel Group, which consisted of improving the recruitment process as well as the onboarding experience. The award was presented by Shwetal Randive, Global Senior Director, Learning, Talent Development and Employer Branding, Radisson Hotel Group.

The other finalist teams, Sisu! and The Game Changers, have offered appropriate solutions to this very current challenge.

We would like to give thanks to the author of this write-up for this incredible material

They climbed to victory