Orange customers baffled as live audio disappears during la liga matches
A wave of frustration is washing over Orange TV subscribers after reports surfaced of missing live audio during recent La Liga matches. What initially appeared to be a platform glitch has been clarified by Orange, revealing a surprising dependency on the broadcasting channels themselves.
The 5g connection and the missing audio
The issue, brought to light by an Orange customer via X (formerly Twitter), centered around the inability to access radio commentary during a recent La Liga encounter. While Orange has been aggressively rolling out its advanced 5G connectivity across Cantabria, offering a host of benefits, it seems the audio stream itself isn't part of that package. The company’s response, delivered via its official X account, explained that the audio is provided directly by the channel—a key distinction that explains why the same problem plagues DAZN viewers.
“The audio of the radio broadcasts is provided by the channel itself,” Orange stated, further elaborating that users should check alternative channels showing the same match to see if audio options are available. This marks a shift in responsibility; Orange isn't solely accountable for the availability of audio streams.
Expanding content, narrowing audio options
Despite this limitation, Orange has been actively expanding its content library. The recent addition of 17 local and regional channels, a significant investment aimed at boosting Entertainment options, underscores the company’s commitment to providing a robust television service. However, these new channels are currently exclusive to Orange TV subscribers, not available through the Orange TV Libre OTT service. The focus on localized content, while a positive development for regional viewers, doesn't appear to extend to consistent audio control across all broadcasts.
The situation highlights a crucial point about the evolving landscape of sports broadcasting: control over audio streams is increasingly delegated to the rights holders themselves. While Orange strives to offer a customizable viewing experience, its hands are tied when the source material doesn’t provide the necessary flexibility. For those seeking consistent audio options, exploring alternative channels showing the same event remains the recommended course of action.
Orange’s continued investment in its television offering, including the upcoming coverage of the 2026 FIFA World Cup and a new DAZN channel, suggests a long-term commitment to the market. But the current audio limitations serve as a reminder that even the most expansive content libraries can be constrained by factors beyond a provider’s control.