Wallapop down: massive authentication failure hits thousands of users

A widespread authentication failure has left thousands of users unable to access Wallapop, the leading marketplace platform in Spain. The outage, which began around 11 PM last night, has persisted for over 10 hours, causing frustration among buyers and sellers.

Session closures and error messages

Users attempting to log in have been met with automated session closures and generic error messages. The platform's failure to authenticate is particularly frustrating as it affects all entry vectors, including Apple ID, Google/Facebook accounts, and traditional email login.

Attempts to access the web version of Wallapop have also proven unsuccessful, suggesting a significant issue with the internal API communication. The lack of an official statement from Wallapop has only added to the users' uncertainty, particularly for those with pending transactions or in-progress deliveries.

Implications for sellers and buyers

Sellers are advised against deleting the app, as this could lead to lost configurations or unsynchronized drafts when service is restored. For in-person meetups, the inability to contact buyers or coordinate delivery times is a significant concern.

As an investigation into the root cause of the issue continues, users remain in limbo, eagerly awaiting a resolution to this prolonged and perplexing problem.